As a short-term rental professional, you know that there are a large number of additional services that can improve your travelers’ experience, make your manager’s job easier and that it is sometimes difficult to choose which solutions are useful and relevant.
I present to you today a service that combines many advantages and we will see it, both for travelers, but also for you manager: LuggageHero luggage lockers.
LuggageHero how it works:
LuggageHero (Danish company) offers a luggage storage service in the largest cities in the world. No less than 1400 set points are distributed in more than 40 cities around the world.
- Each LuggageHero partner business is inspected by the company and must comply with strict specifications to ensure safety and quality of service for travelers.
- Luggage are not stored in an area accessible to the public
- A security seal is provided for each piece of luggage stored, ensuring that it has not been opened during storage.
In addition to security measures, LuggageHero insures each piece of luggage stored via its service, at no additional cost to the user, up to 2,500 euros per piece of luggage.
The cost of storing luggage is very affordable, compared to the service provided.
For example, to store luggage in Marseille, the price will be 1 euro / hour + 2 euros service charge (covering security elements, including the unique seal entrusted for your luggage).
Example : 2 luggages stored for 3 hours = 10 euros
It’s a small price to pay to enjoy the city before or after your stay, arms released.
The price per day is capped at 8 euros (service charges included)
Advantages of LuggageHero for travelers
Possibility to store luggage at destination before picking up or after checking-out accommodation
Trust & Security
You allow a person who probably does not know the destination to store their luggage with confidence.
Extended stay experience, being able to enjoy the city, a visit, a last meal, without having your luggages with you
“Our guest are so happy because of the facilities luggage hero are giving to them as finding the closest place to their apartment to store their luggage.
Super easy to book by the link. Very useful as guest can check the reviews of each place and choose the one they like more”
Advantages of LuggageHero for property managers
Better perception of your company (brand), because you allowed the traveler to discover a service useful for them and probably solved a problem for them
On your side, you save time, because you reduce the solicitations of travelers asking to arrive earlier or leave later, by having anticipated and proposed the LuggageHero solution
Without perhaps having a major impact, we can imagine that this can contribute to a good rating from the guests
Register with LuggageHero and benefit from the Property Manager offer
“LuggageHero definitely helped us in providing a better service to our customers.
Whenever guests requested for someplace where to store their luggage we could not really assist them or simply sent them to some local shops who provided this service, however, it was never really secure as we did not work with those shops and so, couldn’t really guarantee anything.
Now, that we have a partnership with LuggageHero we know that we can send our guests to a 100% trusted place and are confident when recommending this place.
Great added value to our business and an even greater added value to the customer experience”
Bonus for short-term rental managers
- 2 hours of LuggageHero lockers offered for each of your travelers
- Earn commissions from each booking made by your guests
Add LuggageHero to your communication flow
To date, LuggageHero is integrated with 2 PMS: BookingSync and Guesty. This means that you can very easily integrate the luggage locker proposal into your reservation tunnel.
Depending on the cities where the accommodations you manage are located, you can, depending on the PMS, for example send an e-mail notification x days before the arrival of travelers, indicating the lockers closest to your accommodation or stations / airport in your city.
But you can also very easily recommend LuggageHero to your travelers by registering and getting a personalized link to communicate to them.
Commission on each LuggageHero reservation you generate
The icing on the cake is here!
In addition to helping travelers and you, LuggageHero also offers you a commission on each reservation you generate.
We agree, this will not become your main source of income, given the amount of reservations.
But think carefully, by integrating and offering LuggageHero:
- you serve your travelers and improve your experience with them
- you reduce the number of requests from travelers to your teams
- you earn extra money
So what are you waiting for to delight your guests?